Retention marketing focuses on keeping your existing customers engaged, loyal, and coming back for repeat purchases. It’s more cost-effective than acquisition, and it drives higher lifetime value (LTV) for your store.

We handle everything from strategy, copywriting, and design to implementation, testing, and reporting. Instead of managing multiple vendors or relying on limited bandwidth, you get a dedicated team that acts like an extension of your brand.

We manage email marketing, SMS marketing, and loyalty/rewards programs. This includes welcome flows, post-purchase flows, campaigns, win-back sequences, and more — all tailored to your customer lifecycle.

While Klaviyo is our primary platform (and where we’re official partners), we also work with other retention platforms depending on your tech stack. Our focus is on maximizing results, not locking you into a tool.

While results vary by industry and audience, most of our clients see 30–40% of their total revenue driven by email/SMS within 3–6 months. We focus on building sustainable, scalable growth.

We track KPIs like revenue attribution, deliverability, open and click rates, LTV growth, and list health. Every client receives transparent monthly reports and ongoing strategy recommendations.

Most clients are fully onboarded and see their first live flows/campaigns within 6–8 weeks. From there, we continuously optimize and scale.

We create everything — copy, graphics, automation mapping, and testing. Of course, we’ll collaborate with you to ensure everything feels aligned with your brand voice and visuals.

Most of our clients choose a 3–6 month engagement to allow time for strategy, testing, and results. However, we tailor agreements based on your goals.

We work as an extension of your marketing team. You’ll have a dedicated strategist and account manager who coordinate with you through regular check-ins, reporting, and Slack/Email communication.

Think of them as plug-and-play retention magic. You’re getting beautifully designed, strategy-backed Klaviyo email templates crafted by our team of retention nerds (aka the same ones who run retention for 7- and 8-figure brands). All you have to do is drop in your logo, colors, and product shots—voilà, professional campaigns in minutes.

100%. We’ve already done the heavy lifting. The templates are drag-and-drop, pre-formatted, and designed to look stunning even if your “design eye” is more “potato.” You’ll be shocked at how polished your emails look with just a few tweaks.

Both! You’ll get on-brand starter copy written with conversion in mind (so you’re not staring at a blank screen). Of course, you can edit the text to match your brand voice—but you won’t have to reinvent the wheel.

Good news: you don’t need to be a Klaviyo wizard. Each template comes with simple “click here, do this” instructions so you can upload and send without headaches. If you can drag, drop, and copy-paste, you can use these.

Great question. Pretty emails don’t pay the bills—but strategy-backed ones do. Every template is based on proven retention frameworks we’ve used to drive millions in revenue for our clients. The layouts, copy prompts, and CTAs are all designed to convert browsers into buyers and one-time shoppers into repeat customers.

Absolutely. Change colors, swap fonts, drop in your product photos, rewrite the copy—make them 100% yours. Think of these as a flexible skeleton that gives you structure without boxing you in.

You can login to your account to view past purchase here.

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.

Because our templates are digital products, all sales are final. Once your purchase is complete, you’ll get instant access to the files—and since they can’t be “returned” (like a pair of shoes), we don’t offer refunds.

That said, we do want you to be thrilled with your purchase. If you run into any issues accessing your templates, or something’s not working the way you expected, just email us at support@larose-and-co.com. We’ll make it right with troubleshooting, updated files, or additional guidance so you get the full value of what you paid for.

Quick Summary (because no one likes fine print):

• ✅ Instant access = no refunds
• ✅ Lifetime use of your templates
• ✅ Support if you get stuck

We built these templates to save you time, boost your retention, and make your emails look incredible. If you’re not sure they’re the right fit before buying, reach out—we’re happy to help you figure it out before you hit “purchase.”